{% load i18n %} {% load i18n %} {% load static %} {% include 'filter_tags.html' %} {% load mathfilters %}
{% if my_tickets %}
{% trans "Ticket ID" %}
{% trans "Title" %}
{% trans "Owner" %}
{% trans "Type" %}
{% trans "Forward to" %}
{% trans "Assigned to" %}
{% trans "Status" %}
{% trans "Priority" %}
{% trans "Tags" %}
{% trans "Actions" %}
{% for ticket in my_tickets %}
{{ticket.ticket_type.prefix}}{{ ticket.id|stringformat:"03d" }}
{{ticket.title}}
{{ticket.employee_id}}
{{ticket.ticket_type}}
{{ticket.get_raised_on}}
{{ticket.assigned_to.all|join:" , "}}
{{ticket.get_status_display}}
{% if ticket.priority == 'low' %}
{% csrf_token %}
{% for i in "321" %} {% endfor %}
{% elif ticket.priority == 'medium' %}
{% csrf_token %}
{% for i in "321" %} {% endfor %}
{% else %}
{% csrf_token %}
{% for i in "321" %} {% endfor %}
{% endif %}
{{ticket.tags.all|join:" , "}}
{% if ticket.is_active %}
{% csrf_token %}
{% else %}
{% csrf_token %}
{% endif %}
{% csrf_token %}
{% endfor %}
{% trans "Page" %} {{ my_tickets.number }} {% trans "of" %} {{ my_tickets.paginator.num_pages }}.
{% else %}
{% trans "No search result found!" %}
{% endif %}
{% if allocated_tickets %}
{% trans "Ticket ID" %}
{% trans "Title" %}
{% trans "Owner" %}
{% trans "Type" %}
{% trans "Forward to" %}
{% trans "Assigned to" %}
{% trans "Status" %}
{% trans "Priority" %}
{% trans "Tags" %}
{% trans "Actions" %}
{% for ticket in allocated_tickets %}
{{ticket.ticket_type.prefix}}{{ ticket.id|stringformat:"03d" }}
{{ticket.title}}
{{ticket.employee_id}}
{{ticket.ticket_type}}
{{ticket.get_raised_on}}
{{ticket.assigned_to.all|join:" , "}}
{{ticket.get_status_display}}
{% if ticket.priority == 'low' %}
{% csrf_token %}
{% for i in "321" %} {% endfor %}
{% elif ticket.priority == 'medium' %}
{% csrf_token %}
{% for i in "321" %} {% endfor %}
{% else %}
{% csrf_token %}
{% for i in "321" %} {% endfor %}
{% endif %}
{{ticket.tags.all|join:" , "}}
{% if ticket.assigned_to.all or request.user.employee_get == ticket.employee_id %} {% trans "Claim" %} {% else %} {% comment %} {% trans "Claim" %} {% endcomment %} {% endif %} {% if ticket.employee_id == request.user.employee_get or perms.helpdesk.changeticket %} {% endif %} {% if ticket.employee_id == request.user.employee_get or perms.helpdesk.deleteticket %}
{% csrf_token %}
{% endif %}
{% endfor %}
{% trans "Page" %} {{ allocated_tickets.number }} {% trans "of" %} {{ allocated_tickets.paginator.num_pages }}.
{% else %}
{% trans "No search result found!" %}
{% endif %}
{% if all_tickets %}
{% trans "Ticket ID" %}
{% trans "Title" %}
{% trans "Owner" %}
{% trans "Type" %}
{% trans "Forward to" %}
{% trans "Assigned to" %}
{% trans "Status" %}
{% trans "Priority" %}
{% trans "Tags" %}
{% trans "Actions" %}
{% for ticket in all_tickets %}
{{ticket.ticket_type.prefix}}{{ ticket.id|stringformat:"03d" }}
{{ticket.title}}
{{ticket.employee_id}}
{{ticket.ticket_type}}
{{ticket.get_raised_on}}
{{ticket.assigned_to.all|join:" , "}}
{{ticket.get_status_display}}
{% if ticket.priority == 'low' %}
{% csrf_token %}
{% for i in "321" %} {% endfor %}
{% elif ticket.priority == 'medium' %}
{% csrf_token %}
{% for i in "321" %} {% endfor %}
{% else %}
{% csrf_token %}
{% for i in "321" %} {% endfor %}
{% endif %}
{{ticket.tags.all|join:" , "}}
{% if ticket.is_active %}
{% csrf_token %}
{% else %}
{% csrf_token %}
{% endif %}
{% csrf_token %}
{% endfor %}
{% trans "Page" %} {{ all_tickets.number }} {% trans "of" %} {{ all_tickets.paginator.num_pages }}.
{% else %}
{% trans "No search result found!" %}
{% endif %}